Modifications to reservation

  • There are no penalties for changing details of your reservation. However, Lakeshore Shuttle and Tours reserves the right to adjust the rate based on new passenger count, location, and service type.

  • We understand there may be delays due to unexpected weather conditions. We guarantee flexibility with last minute changes as long as they will not affect our commitment with other parties. 

  • A 15-Minute grace period is honored to all our services. Delays over 15 minutes will be billed accordingly.

CANCELATioNS

  • Reservations cancelled within 7 days of the service day will result in a full rate charge to the credit card on file.

Payment

  • All services are due upon arrival to final destination.

  • Cash and major credit cards accepted.

GRATUITIES

  • Airport Shuttles between 12 AM and 6 AM are subject to an automatic 20% gratuity.

  • Reservations for Weddings are subject to an automatic 20% gratuity.

  • Gratuities for the drivers are accepted in Cash, Venmo or Credit Cards.

SMOKING/DRINKING

  • Smoking/Vaping in our vehicles IS NOT allowed.

  • The consumption of wine and liquor in our vehicles IS allowed.

WINE TOURS

  • We strongly suggest groups of 7+ make tasting reservations at your preferred wineries. If you have a route in mind please contact us, and we can make reservations for you.

  • Tasting Fees are not included in our rates.